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Cookie Policy

The cookies and browser storage Understify uses, and why

Last updated: 13 October 2026

Summary

Cookies are small text files a website stores in your browser. Local and session storage are similar browser features. We only use them where they are strictly necessary to provide the service you asked for, such as keeping you signed in or remembering a setting you chose. That is why we do not ask for consent with a cookie banner.

  • No analytics, advertising or tracking cookies, and no analytics scripts.
  • No session recording.
  • No third-party fonts: our fonts are served from our own website.
  • No social media plug-ins: the links in our footer are ordinary links.

What We Store

Cookies and browser storage used by Understify
NameTypePurposeWhen it is setHow long
sb-<project>-auth-token (may be split into .0, .1)CookieKeeps you signed in. Set by our sign-in provider, Supabase, on our own domain.When you sign inUntil you sign out, or up to 400 days
sb-<project>-auth-token-code-verifierCookieProves that a Google sign-in or password-reset link was started in this browser.When you start Google sign-in or a password resetUntil the sign-in finishes
csrf-tokenCookieSecurity: protects some actions against requests forged by other websites.When you use a page that changes your data1 hour
active_org_idCookieRemembers which of your organisations you are working in.After you sign inUntil you close the browser
pending_checkout_plan, pending_checkout_billingCookieRemember the paid plan you chose while you confirm your email address.When you sign up with a paid plan selected1 hour
pending_invite_tokenCookieRemembers the team invitation you are accepting while you sign in or sign up.When you open an invitation link1 hour
us_integration_oauth_nonceCookieSecurity: ties a Google Drive or OneDrive connection to the browser that started it.When you connect an integration10 minutes
ux_themeCookieRemembers the Light, Dark or System appearance you chose.Only when you choose an appearance1 year
sidebar:sections, sidebar:workspaceLocal storageRemember which sidebar sections you opened and the workspace you picked.When you use the sidebar in the appUntil you sign out or clear it
onboarding_completed, onboarding_completed_at, onboarding_versionLocal storageStop the welcome tour from showing again once you have finished it.When you finish or skip the welcome tourUntil you sign out or clear it
understify.viewer.jkLocal storageRemembers whether you turned the document viewer's keyboard shortcuts off.When you change that settingUntil you sign out or clear it
chunk-error-reloadedSession storageStops the page reloading in a loop after a failed app update.Only after part of the app fails to loadUntil you close the tab

All of these are set by Understify on our own website. Signing out clears the sign-in cookies and the local and session storage listed above.

Other Services Your Browser Contacts

Supabase

In the signed-in app

Sign-in and live updates. Your browser connects to our Supabase project, which receives your IP address.

Cloudflare Turnstile

On the sign-up form, when the bot check is shown

Tells people from automated sign-ups. Cloudflare receives your IP address and browser details and describes these signals as strictly necessary for detecting bots.

Stripe

When you pay or manage billing

You are sent to Stripe's own payment pages. Any cookies there are Stripe's, on Stripe's website. We do not load Stripe's script on our pages.

Google

When you sign in with Google or connect Google Drive

You are sent to Google's own sign-in page.

Error Reports

If something breaks, an error report is sent to Sentry through our own website. It sets no cookies and stores nothing on your device, and we remove your IP address, cookies, email addresses and the query part of web addresses before it is sent.

Managing Cookies

You can block or delete cookies and site data in your browser settings. If you block the cookies above, you will not be able to sign in or use the app, because they are needed for it to work. If we ever add cookies that are not strictly necessary, we will ask for your consent first and update this page.