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Security at Understify

What we do today to protect your documents, what we do not do yet, and when each statement was last reviewed (2026-10-10).

TLS + AES-256

Encryption in Transit and at Rest

TLS in transit; AES-256 at rest, managed by our hosting providers. Not end-to-end: documents are processed on our servers and by our AI provider (OpenAI).

UK GDPR

Your Data Rights

You can ask us to access, export or delete your data. We do not claim GDPR certification; the status of our data-protection work is listed under Compliance below.

Vercel + Supabase

Hosting

Hosted on Vercel and Supabase, which publish their own SOC 2 Type II reports. Understify itself holds no SOC 2 report and offers no uptime SLA yet.

RBAC

Access Control

Role-based access control (RBAC) for organisation workspaces: viewers are read-only; owners, admins and editors can approve. Decision approvals and actions are logged.

RLS

Data Isolation

Row-level security policies in the database scope each record to its owner or organisation. Documents are shared only when you share them.

Planned

Independent Testing

No independent penetration test has been completed yet. One is planned before public launch.

Team plans

Team Security

Team plans add shared workspaces with role-based permissions for who can view, edit and approve.

Provider backups

Backup & Recovery

Database backups are run by our database provider (Supabase). We have not yet completed a timed restore drill; we will publish tested recovery times once we have.

No SLA yet

Service levels

RLS

Row-level security on every table

AES-256

Encryption at rest (provider-managed)

SOC 2 — no report held

Understify does not hold a SOC 2 report or any other security certification. We will describe SOC 2 as "in progress" only once an audit firm is engaged, and we will date that statement. Our hosting providers (Supabase and Vercel) publish their own SOC 2 Type II reports; that is their assurance, not ours.

No SOC 2 report yetProvider SOC 2 (Supabase, Vercel)Claims reviewed 2026-10-10

Security Overview

At Understify, security is fundamental to everything we do. We implement multiple layers of protection to keep your documents private and accessible only to you and the people you share them with. Each statement below is something we do today unless it is marked as planned.

Encryption

Data is encrypted in transit with TLS and at rest by our hosting providers (AES-256, provider-managed keys). Documents are decrypted on our servers for analysis, so this is not end-to-end encryption.

Storage

Documents and records are stored with Supabase (database and file storage). Our hosting providers publish their own SOC 2 Type II reports; that is their assurance, not an Understify certification.

Access Control

Row-level security is enabled on every application table, and organisation roles (owner, admin, editor, viewer) control who can view, approve and manage.

Independent Testing

Status: planned. No independent penetration test or external security audit has been completed yet. We will publish a summary here once one is done.

Encryption

In Transit

Data sent between your device and our servers is encrypted with TLS. Documents are decrypted on our servers to be analysed and are sent to our AI provider (OpenAI) over TLS, so we do not describe this as end-to-end encryption.

At Rest

Stored documents and database records are encrypted at rest (AES-256) by our hosting providers, who manage the keys. We do not yet add our own application-level encryption on top.

Data Storage

Infrastructure

We run on Vercel (application) and Supabase (database and file storage). These providers publish their own SOC 2 Type II reports. Today that means:

  • Single-region hosting; multi-region redundancy is not offered
  • Database backups run by our database provider
  • Service levels (no uptime percentage is promised yet)
  • A timed restore drill is planned and has not been completed yet

Data Isolation

Row-level security is enabled on every application table, and its policies scope each record to its owner or organisation. Documents are shared only when you add teammates to a workspace or create a share link.

Access Control

Authentication

Sign-in is handled by Supabase Auth (email and password, or Google). Supabase stores passwords as bcrypt hashes, never in plain text. Multi-factor authentication (MFA) is not available yet; it is planned.

Authorization

Access to your documents is controlled by row-level security and organisation roles (RBAC). Only you can access your documents unless you share them with a team workspace or a share link.

Monitoring

Application errors are reported to our error-monitoring provider (Sentry), and decision approvals and actions are recorded in an audit log. We do not yet run 24/7 security monitoring.

Compliance

Status of each item, last reviewed 2026-10-10. Understify holds no certification or attestation.

  • GDPR

    Partial. You can request access, export and deletion of your data. We do not claim GDPR compliance or certification; a full account-data purge and a published subprocessor list are still being completed.

  • SOC 2 Type II

    Not started. No SOC 2 audit firm is engaged and no report is held. Our hosting providers hold their own reports.

  • CCPA

    Not assessed. We have not completed a CCPA assessment.

Responsible Disclosure

Security Vulnerabilities

If you discover a security vulnerability, please report it responsibly. We appreciate your help in keeping Understify secure.

Please email security concerns to: security@understify.com

Questions about security?

Contact us for security documentation, questionnaires or questions about any claim on this page.